If you receive something suspicious, see our advice here. You can find loads of helpful information on the Virgin Media support site. Go to Virgin Media support. How do I know it's legitimate? Likewise, if you choose to leave Virgin Media you'll keep your increased mobile data allowance on O2. Yes No Thank you for sending your feedback. Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Ready to check out?
Find out more about Virgin Media and O2 Help and support. I'm on Virgin Mobile, will I automatically switch to O2? When can I get Volt benefits in my area? How do I get Volt benefits? Volt benefits What are Volt benefits? How can I get free WiFi Pods? What happens if I can't get faster broadband where I live? I'm already on both Virgin Media and O2, can I get a better deal now?
Can I buy Virgin Media products from O2? Does this mean my O2 contract will change? Are you changing your company name or will both names still exist? For now, both O2 and Virgin Media will continue to exist separately, as well as together. Will O2 be sharing my personal data with Virgin Media and will that mean they can now contact me? Get help Will this impact the customer service I get from O2? If you or member s of your travelling party are unvaccinated , please print and complete the form in advance and bring it with you to the airport.
Alternatively, you will be directed to complete a form during check in at the airport. If you are an unvaccinated adult foreign national and you do not meet the exception criteria, you will not be allowed to board a flight to the United States. There are a very limited set of circumstances where a non-vaccinated adult foreign national can enter the US. Fully vaccinated adults and unvaccinated children 17 years and under travelling with fully vaccinated parent s or legal guardian s can test within 3 days prior to departure.
Unvaccinated adults and unvaccinated children travelling alone or with unvaccinated adult s must test within 1 day of departure. Unvaccinated foreign nationals who are entering the United States because they are exempt from the vaccination requirement must take a Covid test days after arrival in the US and confirm that they have made arrangements for this on their disclosure and attestation form.
For fully vaccinated travellers and unvaccinated US citizens, US nationals, Lawful Permanent Residents and US immigrants the test days after arrival is recommended but not required. Low-cost tests are available at health centres and select pharmacies nationwide. Only unvaccinated foreign national adults 18 and above , who are entering the US as an exception, will be required to self-quarantine for 7 days at the place they are staying e.
Self-quarantine does not apply to unvaccinated foreign nationals aged 17 and under. We do understand that the Covid situation remains dynamic and ongoing restrictions may pose difficulties to our customers with upcoming travel plans. If you are unable to travel for any reason, we offer as much choice and flexibility as possible to help you amend your plans. If you booked directly with us, you can use our Rebook my flights form. If we need to speak to you about anything, we'll get in touch via WhatsApp or SMS within 7 days to complete the process.
Your new travel dates can be any time up to 30 th April and the same flexible booking policy applies. We continue to review our flight schedules regularly and monitor the Covid situation closely. We will be in touch with any customers affected by a rescheduling or cancellation, prioritising those with the most imminent travel plans.
More information on your options when a flight is cancelled can be found here. If you made your booking through a third party or travel agent, please contact them directly to discuss your options. If you do need a test you can find details of recommended Covid test providers here.
The health and safety of our customers and crew remains our number one priority and we continuously review all our health measures. From mask-wearing at the airport and on-board to the personal Health Packs that every single customer will receive, more information about how you're in safe hands can be found here along with our award winning cleaning onboard , recognised by a recent Diamond status award in Health and Safety from APEX and Simpliflying.
For most flights, we expect all customers aged 12 above to wear a facemask. To eat or drink where it is reasonably necessary to do so, or removing your face covering to take medication. You cannot put on, wear, or remove a face covering without severe distress, or due to any physical or mental illness or impairment, or disability within the meaning of section 6 of the Equality Act You are travelling with, or providing assistance to, another person who relies on lip reading to communicate.
If you believe you are exempt from wearing a face mask or face covering, you must contact and notify our Special Assistance team at least 48 hours before you are due to travel.
You can get in touch using our online contact form or via email at Special. Assistance fly. Please have your booking reference to hand when you contact us. Our team may ask you to show a formal notification of your exemption in the form of a certificate or letter signed by a suitably qualified health professional when you arrive at the airport. If you travel without formal notification of your exemption, and choose not to wear a mask at the airport or onboard, you may not be permitted to travel with us at this time.
Find out more about face mask exemptions. If you choose a monthly plan All phone purchases are a one-time charge to your Canadian-issued credit card. Prepaid credit cards are not accepted. You can choose a different method of payment for your monthly bill when you register for My Account. If you choose Prepaid Plan All phone purchases are a one-time charge to your Canadian-issued credit or debit card.
No credit check is needed. We use cookies to make shopping online fast and easy. Cookies are tiny files stored on your computer that contain a unique code that helps to:.
Learn more about how Virgin Plus protects your privacy. This means that your personal and credit card info is encrypted for your protection. Order online and get free shipping anywhere in Canada. Online orders are processed and activated in about business days and we offer shipping within 2 business days in select regions.
We use this and personal information related to the service in accordance with our privacy policy, a copy of which can be found here. Installation: Booster requires QuickStart self-installation, with delivery to a convenient CollectPlus store.
You can choose a delivery date online and an order confirmation will be sent to you via email. See FAQs for further details. General: Legal Stuff applies in addition to your existing agreement with us under our terms and conditions, which can be found here.
Home environment, device limitations, number of users and time of day may also affect WiFi performance. Further Legal Stuff applies — see virginmedia. Inclusive servicing and repairs: Excludes misuse, mistreatment and wilful or accidental damage. Kit remains property of Virgin Media.
M50 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M50 Fibre Broadband average download speed 54Mbps. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade.
Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. M Fibre Broadband : New customers only. M Fibre Broadband average download speed Mbps. M Fibre Broadband : Ultimate Oomph customers only. Gig1 Fibre Broadband average download speed Mbps.
Downgrading a service in your bundle may result in loss of bundle discount. Average download speed Mbps and Talk More Weekends. Big bundle: New customers only. Premium add-ons such as Sky Cinema are available at extra monthly cost. Big Oomph bundle: New customers only. Bigger bundle: New customers only. Bigger Oomph bundle: New customers only. Premium add-ons such as Sky Sports are available at extra monthly cost. Ultimate Oomph bundle: New customers only. Includes mobile SIM with unlimited minutes, texts and data.
M Fibre Broadband only available as part of a package. If you cancel your service during your minimum term an early disconnection fee may apply. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time.
Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media.
This price is on top of your existing Virgin Media cable services monthly subscription cost. Prices may increase at any time during the contract. Service usually upgraded in 48 hours, but in the case of exceptional services may take up to five working days.
If you cancel during your minimum term an early disconnection fee will apply. This is an eBill price. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Subject to 18 month minimum term. TV channels: Channel line-ups are subject to regional variations. TV packs currently exclude some Teletext services.
ITV HD is subject to regional variation. Number of inclusive HD channels depends on package. Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. Only one Sky service can be streamed at a time.
Other content restrictions apply. Sky Sports apps: Only available via the Sky Sports website or apps for selected iOS and Android mobiles and tablets to customers who subscribe to these channels. Maximum 6 devices. Only available on iOS 11 and above, and Android 5. Selected content may not be available to view. Separate terms and conditions apply to the Sky Sports apps and websites. Purchases must be made on the website or TV box.
View content on up to 5 registered devices. Max 2 devices can stream content simultaneously. Stream and download in UK only. Box-to-box streaming: Powerline may be required to connect TV boxes to home network, subject to your household electrics supporting the required network speed.
Once rented, content available for 48 hours. All rights reserved. We may share this information with third parties in an aggregated form.
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